An ability to get along with, and influence, others is the single most important skill in business and in life. In injury management, this is crucial in achieving successful return to work with your client. In the book On The Front Foot, you will discover:
- key steps in building relationships fast
- why becoming a great listener gives weight to what you say
- the quality of great questions
- a secret skill which builds confidence and boosts outcomes
- how to never have to have an argument again
- tactics you can use them to sell return to work.