October 2016

Creating time for listening

The main objection we get around listening is that it takes too long! It’s true that simply telling someone what to do is quicker – but since there is about one in ten chance that what you say is actually being heard, perhaps the maths doesn’t add up the way you may hope. Great listening […]

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Stepping into some new shoes

Our success isn’t about us.  It’s about working with others to get THEM outcomes and solve THEIR problems.  We achieve our own success as a result of that. That means less about you, more about them.  It means listening to understand and show curiosity, not listening to speak and tell.  It means stepping into their

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