Building connection is a vital ingredient to communication. Sometimes we just ‘click’ and the conversation runs smoothly, it is enjoyable and the results are so much better than when the communication is tense and we fail to connect. So what about those of us who are always on the phone? We sometimes get feedback that …
Communication is so much more than language. When we interpret what someone is saying, we process their message like this: Verbal 7% Tonality 38% Physiology 55% Or to put it another way the song we hear (communication) is made up of the lyrics (words), tune (tonality) and rhythm (body language). …
In a world where we are constantly faced with new information, our brains create filters to decide what’s important (and requires action), and what’s not (and can be ignored). So how do we do this? What questions are we asking ourselves when we meet others or hear a new idea? Do you care about me …
The three questions everyone is asking you right now Read More »
